What Client’s Say
Since first calling on the PuterTutor I have found her to be an excellent trouble shooter and problem solver. I was experiencing multiple problems with internet use and, latterly, an iPhone.All of these matters have been resolved by her in a speedy and efficient manner, and, for me the most important point of all is her understanding of the need to respond to requests without delay, in order that I can continue to offer high levels of customer care to my own customer base.
I have needed the ‘Puter Tutor’s expertise several times – for business and personal pc use. I always find her professional, reliable, very knowledgeable and able to analyse my needs and finds a solution efficiently and effectively.
I run my own business and Caroline has helped me when I have had computer problems as well as installing a new computer for me. To say I am not at all familiar with how a computer works would be an understatement but to able to call upon Caroline to rectify any issues I have is a godsend – she even helped me on a Sunday which to me is above the level of service that you would receive elsewhere.
She is a pleasure to know and an asset to me and I certainly would not now go elsewhere.
What other people have said about Caroline
“you saved my life, so to speak, that Saturday morning” Kingsbury Resident.
“Thanks to your superb tuition I was able to copy all of my photographs as well as my music to my external drive with success. Excellent. I am so pleased.” J Wooding, Coleshill
” I’d like to thank you for coming to my rescue when I was in such dire need of some assistance with my new computer and when I was trying to get fixed up with an ISP (battling with passwords, etc).Your patient teaching and your obvious pleasure in sharing your expertise with me gave me renewed confidence to give the computer another try when at my lowest.” I.D., Kingsbury Pensioner
“You can be sure l will be in touch in the future requesting trouble shooting or new uses, the service you gave me by coming here to show me what l needed on my own computer cannot be bettered. K.F., Nether Whitacre”
” Without your help I would have been a hopeless case, I now have confidence to do most things. My computer skills have surprised the whole family.” L.S., Curdworth
“Caroline Howell, of Putertutor, has rescued me several times over the last 12 months. For no apparent reason my PC would lock me out of a lengthy document and then would crash. Caroline, has managed to keep me sane, and retrieve the information. We believe we have now found a way round the problem too! Her teaching skills compliment her IT knowledge and I would have no hesitation in recommending her to beginners, or to those in danger of losing their minds when their PC misbehaves” P.W., Curdworth
“Caroline, thank you for all your help in solving our virus problems,we ran the CD through the computer Saturday afternoon and then went on the Internet, we were on the internet for about 1.1/2 hours, the Black Window never appeared once. So it looks like the problem has been solved. I can only say thank you once again.” D.P., Coleshill
“Since first calling on the PuterTutor I have found her to be an excellent trouble shooter and problem solver. I was experiencing multiple problems with internet use and, latterly, an iPhone.All of these matters have been resolved by her in a speedy and efficient manner, and, for me the most important point of all is her understanding of the need to respond to requests without delay, in order that I can continue to offer high levels of customer care to my own customer base.” M.W., Sutton Coldfield
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